FAQs

GIFT CARDS 

How do I redeem my gift card? 

ENuer the unique code in the appropriate field at checkout before paying . Gift card codes aren't case sensitive.

 

AMAZON
How can I tell if I'm purchasing genuine Jacqueline Kalab Beauty Products?

We have just one authorised website (this one you're on) and just one store on Amazon.  For authorized stockists see a list here.

For further information contact us through the contact page.

Due to our extreme quality our products have become rather popular on Amazon.   

This can bring with the problem of crooks.  Eeeeeek! 

So that you can buy with confidence we want you to be aware that we are the only stockist on Amazon.  We do not supply to any other stockist. 

So if you want to purchase the most beautiful high-impact products and tools, either purchase from this website (jacquelinekalabbeauty.com) or purchase from Amazon on this link:

Click here to visit our Amazon store

Just beware of any other "offers" showing on the product listings.  They are not our products.

We want your buying experience to be wonderful

If you purchase from Amazon, feel free to contact me at any time for any help at all or even just to say "hi". 

If you need more in depth help, please provide your order number so we can look up your order.

Best regards and big love

Jacqueline

 

TROUBLE SHOOTING 

If my brush falls apart can I get a replacement?

Yes.  even though our brushes take a beating and are generally used every day or several times a day, we guarantee our brushes for workmanship for 1 year.  Those on our mailing list get a full two years of guarantee.

If something goes wrong with your brush get in touch with us through the "contact us" page.